Savio Kwan

Former COO of Alibaba
"At Alibaba, 50% of your measurement is on performance, but the other 50% will be measured on your behavior, vis-a-vis our company values. Most people think that new employee training should be for three to four hours. Our training for new employees happens offline for two to four weeks. We make sure everybody understands the company’s values, vision, mission and expected behavior. In times of crises our employees were actually empowered to navigate and make decisions on their own. When faced with difficult decisions, they pull out our company values and measure what they plan to do against them."

Savio built and launched critical businesses and functions as COO of Alibaba. He has more than 30 years global management experience, including 17 years at the medical systems division of General Electric.