COVID-19:
Operational Tactics for Startups

News and stress about the coronavirus from around the world is creating significant uncertainty among leaders, employees and customers. Beyond the common sense measures from the CDC, we wanted to provide a list of operational resources to help you as you develop your own internal and external response and policies.

In our 20-year history, we have weathered a broad range of global challenges. While there is never a playbook, we’re hoping the information below will help both 1) take care of employees and 2) support your organization’s ability to adapt to change and cause the least disruption in the long run.

Please feel free to reach out to us with any questions as we move together through this critical time period.

Resources For Parents & Remote Work

Working from home with kids around can present many challenges. Here are some tips for balancing work and childcare.

Response Plans For Startups

All employers are concerned about what they should be doing to ensure the health and safety of their personnel. Here’s trusted guidance on what steps, strategies and policies HR teams should put in place.

Sample Company Plans

A select number of companies have made their internal communication plans available to the public. For those working on their own response plans, check out these examples.
• Handshake - FAQ/Response Plan + Internal Comms To-Date

• Coinbase - Coronavirus Plans

     • F/U article: 9 Tips from Coinbase: COVID-19 Communications (HR forHR)

• Front - “COVID-19 Health & Escalation Framework”

Remote Work Policies

In addition to consulting the CDC, WHO, and OSHA websites for the latest on appropriate precautions, here’s advice for employers implementing remote work policies.

Remote Work Tools

There’s no shortage of remote work apps to help you stay connected and get things done efficiently. Make sure you have the right ones with these guides for working remotely.

Internal & External Communications Plans

Developing a corporate communications plan and responding appropriately with marketing efforts is key. Here are some considerations for your response.
• Handshake Internal Communications

• Coronavirus Response Plan, [Brunswick Group]

• How CMOs should prepare for the Coronavirus [Mass Technology Leadership Council]

Options For Hourly Employees

Here’s how tech companies are helping contractors and hourly workers who are not able to perform their responsibilities from home.

Parenting & Covid-19

There’s no playbook for parents, but here are some tips on how to parent in the face of Coronavirus.

Teaching & Learning Resources

If you are seeking options for remote learning during school closures for your kids, check out these options.
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